Privacy Policy

Last Updated: September 1, 2024

1. Introduction

This Privacy Policy outlines how Tripsceylon collects, uses, and protects your personal information. By using our app, you consent to the practices described in this policy.

2. Information We Collect

• Account Information: If you create an account, we may collect your name, email address, phone number (optional), and country code (optional).
• Location Data: If you enable location services, we may collect your approximate location to provide personalised recommendations and features.
• Usage Data: Information about how you use our app, such as app usage frequency and features accessed.
• Third-Party Login Information: If you sign in using Google or Facebook, we may collect your name and email address from the respective platform.

3. How We Use Your Information

• Providing our services: To deliver the app's features and functionality, such as trip planning, booking, and recommendations.
• Personalising your experience: To tailor content and recommendations based on your location, preferences, and saved items.
• Improving our app: To analyse usage patterns and make improvements.
• Communicating with you: To send updates, notifications, or marketing communications (if you have opted in).

4. Data Security

We implement robust security measures to protect your information from unauthorised access, disclosure, alteration, or destruction. These measures include the use of encryption, secure data storage, and regular security audits.

5. Your Rights

• Access: You may request access to your personal information.
• Correction: You may request that we correct any inaccurate information.
• Deletion: You may request that we delete your personal information.
• Opt-out: You may opt-out of marketing communications.

6. Children's Privacy

Tripsceylon is designed for users of all ages. While we do not knowingly collect personal information from children under the age of 13, we encourage parents and guardians to review this Privacy Policy with their children and supervise their online activities.

7. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to personalise content, analyse usage, and provide targeted advertising. You can manage your cookie preferences through your browser settings.

8. Third-Party Integrations

Tripsceylon integrates with third-party payment processors, including Google Pay, PayPal, and Visa. When you use these services, they may collect and process your payment information. Please refer to their respective privacy policies for more details.

9. Data Retention

We retain user data for as long as necessary to provide our services, comply with legal requirements, or resolve disputes. If you delete your account or request that we delete your personal information, we will generally delete it within 3 days. However, we may retain certain information for legal or compliance purposes.

10. International Data Transfers

Tripsceylon may transfer your personal information to countries outside of your jurisdiction. We implement appropriate safeguards to ensure the protection of your data, including standard data protection clauses or other approved transfer mechanisms.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the revised policy on our app.

12. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at helloceylontrip@gmail.com.

By using Tripsceylon, you consent to the collection, use, and transfer of your information as described in this Privacy Policy.