Last Updated: October 20, 2024
At Tripsceylon, we prioritize the trust and security of our users above all else. As a leading provider of travel booking, vehicle rental, and AI trip planning services, we are committed to ensuring that your personal information is protected while you enjoy seamless travel experiences in Sri Lanka.
We utilize trusted payment gateways, including Starpi, Google Pay, and local payment options, to ensure secure transactions. In the rare event of a technical issue, we guarantee a full refund and offer company discounts to ensure our customers remain satisfied with our service.
Your safety is our priority. If you encounter any issues, you can reach us via email or our primary contact numbers. Our support team is available for live calls or chat to assist you promptly. We also employ industry-leading mechanisms to prevent data leaks and detect bot activities, ensuring that your information remains secure.
We take data handling seriously. Every piece of user data is encrypted, and we do not share sensitive information with third-party companies. Any data collected is used strictly for marketing purposes, in compliance with data protection regulations.
In the event of any site downtime or technical issues, we will inform you as soon as possible. We leverage the best servers and technologies available, ensuring reliable service delivery.
To combat potential fraud, we have a dedicated team of manual fraud testers continuously monitoring transactions. We are committed to implementing further advancements in fraud detection and prevention as we grow.
If you have any questions or concerns regarding our Trust & Security policies, please reach out to us at helloceylontrip@gmail.com. Your trust is essential to us, and we are dedicated to providing a secure and enjoyable experience with Tripsceylon.
At Tripsceylon, your trust and security are our top priorities. Thank you for choosing us for your travel needs.